Refund Policy

30-day money-back guarantee

We want you to be fully satisfied with Veridax Forge. If you are not happy with your purchase for any reason, you can request a full refund within 30 days of your order date. No questions asked.

How to request a refund

Refunds are processed by our third-party payment processor. To request a refund, you can:

• Use the self-service portal linked in your original purchase receipt.
• Contact our support team at support@veridax.co.za and we will assist you with the process.

Looking to stop future renewals instead? See our Cancellation Policy.

Refund eligibility

All purchases are eligible for a refund within 30 days of the order date, regardless of whether you have used the service. After 30 days, refunds are considered on a case-by-case basis at our discretion.

Refund processing

Once approved, refunds are typically processed within 5–10 business days. The timing may vary depending on your payment method and bank. Refunds are issued to the original payment method used for the purchase.

Questions?

If you have any questions about our refund policy, please contact us at support@veridax.co.za.